MERCEDES-BENZ OF MIDLOTHIAN RECOGNIZED FOR SECOND CONSECUTIVE YEAR AS MERCEDES-BENZ BEST OF THE BEST DEALER
Mercedes-Benz USA (MBUSA) announced today that Mercedes-Benz of Midlothian, in Chesterfield County, VA, has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. This was the second year in a row that Mercedes-Benz of Midlothian was presented this award that serves as a tribute to its success and as a dealership that routinely exceeds the expectations of Mercedes-Benz owners. This year, MBUSA is recognizing the top 15 percent of its retail network with the Best of the Best recognition. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance,, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." "This award is a culmination of our staff's dedication to outstanding customer service and professionalism, as well as the allegiance that our customers have to our dealership and the Mercedes-Benz brand," stated Ron West, general manager at Mercedes-Benz of Midlothian.