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At Mercedes-Benz of Midlothian, we make it simple and convenient to keep your vehicle performing at its best.
Book Online: Use our web scheduler below to choose a date and time that works for you.
If you don’t see a day and time that works for you, just dial (804) 607-7529 to schedule an appointment over the phone.
If you need to schedule a loaner or recall appointment or have any questions, please contact our Customer Assistance Center at [email protected] or (804) 419-9633.
Thanks for great service wish all car dealerships stop charging customers 3percent for using credit cards specially when entertainment companies restaurants movie theaters even hospitals don’t do it
I had an amazing experience purchasing my Mercedes-Benz GLS 580, and I can't say enough great things about Carson! From start to finish, the entire process was smooth, professional, and incredibly efficient. I was driving away in my new GLS 580 in less than two hours.
Carson is an outstanding salesperson—knowledgeable, honest, responsive, and genuinely focused on making the buying experience enjoyable. He made everything easy and stress-free, and I never felt pressured.
If you're looking for someone who truly takes care of their customers, I highly recommend asking for Carson. I'll definitely be sending plenty of referrals ... Read More Full review text opened.Google - Jul 10, 2026
I had an amazing experience purchasing my Mercedes-Benz GLS 580, and I can't say enough great things about Carson! From start to finish, the entire process was smooth, professional, and incredibly efficient. I was driving away in my new GLS 580 in less than two hours.
Carson is an outstanding salesperson—knowledgeable, honest, responsive, and genuinely focused on making the buying experience enjoyable. He made everything easy and stress-free, and I never felt pressured.
If you're looking for someone who truly takes care of their customers, I highly recommend asking for Carson. I'll definitely be sending plenty of referrals his way. Kudos to Carson for providing such exceptional service!
Nicole was very professional in the service dept!
My service manager David was exceptional in communicating and meeting my concerns while getting the work required dine under the warranty.
Great service proud to be a Mercedes owner every service I receive these past few days were excellent… thanks again
Impeccable customer service from the moment I drove into the service bay. Very well organized operation - I was in and out within 15 min (including a loaner for the day). I also asked them to have a look at some scratches all along the passenger side and see what their person could do to buff them out. They called and gave me the quote and when I picked up the car the car looked completely brand new.
Service team is friendly, professional and goes out of their way to create a positive experience.
Dealership experience was smooth and efficient. They moved quickly and honored their word. I didn’t feel pressure nor dismissed like some other places. Truly enjoyed the experience! Thank you to Michael who I dealt with in Sales as well as the Manager(apologies for not remembering the name) there. Also shout out to Martin in Finance, who was great as well!
Started on time. Explained everything well. I was out in reasonable time. First time I have used service with new owners
Very professional !!
Parking is picky few. Wanted touch up paint which they had.
Great cars at good prices!!! No pressure sales!!
Great service and communication.
Construction 🚧, but team members still making sure you're welcomed
We’ve always been satisfied with the quality of mechanical service we’ve received. knowing that Mercedes stands by its work. We also were pleased to have Ragina Fitz as our customer service representative. She’s extremely knowledgeable & professional! Truly an asset to Mercedes!
Addressed concerns I had and followed up
Our experience was great! Dallas was very knowledgeable about the car.
Great service. Professional and quick. Good people women there. On a roadtrip, my service light lite up. A service on my Class B RV sprinter was great.
Great customer service and professionalism shown during the quick process thats easy to understand
Great experience!!
Scheduling appointment was easy! Upon arrival very welcoming and courteous! Ragina was professional and helpful!
Excellent service
They were attentive, hard working and fair. Will purchase from them again soon. Very good experience.
They were very Busy but fit me in withing a Week since I needed a Loaner. Car was kept clean and everything fixed. Thanks Regina
Huge shoutout to Sana for taking such great care of us on our new purchase! Her communication was spot-on, and her positive, can-do attitude really stood out. Thank you, Sana! Also, big thanks to Jon, the sales manager, for going above and beyond to get our deal done and make my wife happy—we truly appreciate it. This is our second purchase from Midlothian Mercedes, and we’ll definitely be back when it’s time for the next one. It’s a great team that genuinely cares about their customers and the community!
We were traveling and the van gave us just 5 more starts, we got an appointment for the next morning and they took us right in and quickly got the issue fixed. They worked very hard to get us back on the road.
Great customer service, and always do a great job servicing my vehicle . Highly recommend
Top notch MB dealership! Took in my MB Sprinter van for a check engine light. Fixed it plus 2 recalls taken care of while I waited less than two hours. Nicole in the service department was very helpful and friendly. Biggest surprise was, because of an extended emissions warranty ( which I was unaware of) it cost nothing. I know it’s tempting to go to a non MB shop to save money, but the peace of mind knowing it’s done right is priceless. Highly recommended!
Nicole & Wilder are the best❣️
Regina as always was outstanding, things went a little slower because of the need to source old parts. We did come up with a plan that was very accommodating.
They’re awesome, specially Michael Sharper. He’s helped me through out the process. Thank you
Went here to get some recalls taken care of. Very friendly staff.
The three people nI interacted with were friendly and knowledgeable. Service was completed in timely way
I had a great experience with buying a car at Mercedes Benz of Midlothian. Carson Kolb, my salesperson, was terrific!
Easiest car purchase, tell them what you want and it will happen!
I would like to thank Adam C. for assisting me his customer service was exceptional and my issue was resolved, much appreciated.
Detail department Rocks!
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Exceptional experience! Nicole was great to work with and Ryan Pulley was amazing. I always have a good experience working with you all.
Salesman (Mike) had the cars I wanted to see ready for viewing and test drive when I arrived. Process was very straight forward with very little back and forth on pricing. Experience I have come to expect from Mercedes. This was my fifth Mercedes purchase.
(Translated by Google) Excellent service and friendliness (Original) Excelente servicio y amabilidad
The service advisor was prompt/knowledgeable/courteous and it was a pleasurable experience.
Tink was amazing, very professional, very knowledgeable and very kind. Thank you for giving my family and I great experience!!
Excellent customer service from the beginning and wonderful follow up. A truly positive caring experience.
Great experience, bought my 2024 BMW m2 here!
The service I received was truly outstanding. I was only there to pick up a key fob and to get a programmed, but I am very impressed with the professionalism. Thanks for making my visit very positive.
My experience with Mercedes-Benz was truly exceptional from beginning to end.
Purchasing a vehicle is a big decision, and I definitely had my ups and downs while deciding on the right one. Throughout the entire process, Viktoriya was incredibly patient, kind, and understanding. She never made me feel rushed or pressured. No matter how many questions I had or how much time I needed, she remained professional, supportive, and willing to help. That level of patience made all the difference in helping me feel confident in my choice.
Jon, the Sales Manager, stepped in to ensure the deal went smoothly. ... Read More Full review text opened.Google - Feb 24, 2026
My experience with Mercedes-Benz was truly exceptional from beginning to end.
Purchasing a vehicle is a big decision, and I definitely had my ups and downs while deciding on the right one. Throughout the entire process, Viktoriya was incredibly patient, kind, and understanding. She never made me feel rushed or pressured. No matter how many questions I had or how much time I needed, she remained professional, supportive, and willing to help. That level of patience made all the difference in helping me feel confident in my choice.
Jon, the Sales Manager, stepped in to ensure the deal went smoothly. His professionalism and involvement helped bring everything together seamlessly. I truly appreciated the effort to make the process as smooth and stress-free as possible.
Martin in Finance went above and beyond by securing an interest rate that was actually lower than my pre-approval offer. That meant so much to me and showed that he was genuinely working in my best interest.
From start to finish, the entire team was respectful, patient, and supportive. I absolutely love my vehicle and am grateful for such a positive and smooth experience. I highly recommend this team to anyone looking for a luxury car-buying experience done right.
Our entire experience at Midlothian MB was fantastic. Viktoriya and Martin were knowledgeable, thorough and very friendly. Best car buying experience we have ever had.
Mercedes-Benz of Midlothian
I was very happy with everything. The salesman was great. 😊 I appreciate your service. Thanks for everything 😊
The purchasing process was easy and efficient. Frank made sure we were well taken care of at all times!
Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience.
Professional sales person - Carson Kolb Knowledgeable and committed to providing the highest level of service.
All personnel are professional and timely and always greet me with a smile make me feel welcome
They made everything so easy and were great to work with. Lots of patience and attention to detail. Also I felt safe to take time to make my decision. A really great experience.
Great dealership attentive to the customer needs and Frank Costa was very thorough in helping us find the vehicle that fit our preferences we were absolutely thrilled with the experience
I would like to sincerely thank Mercedes-Benz of Midlothian for the outstanding service and professionalism shown throughout my experience. A special note of appreciation goes to Service Manager Scott Lambert for his attention to detail, clear communication, and commitment to ensuring everything was handled properly. It’s reassuring to work with a team that truly values customer satisfaction, and that level of care does not go unnoticed. Thank you again for the excellent service and support.
I drove my vehicle in unexpectedly because of battery issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was completed.
Service Representative was absolutely professional and polite. Answered all questions and kept me informed every step of the way.
Extremely knowledgeable, friendly and professional staff. Loved my purchase experience and love my car! It's my fifth purchase and I can't wait for my sixth.
I purchased a certified preowned E 450 from MB of Midlothian. The dealership is 2 hours from where I live but finding exactly what you are look for when you are in the used market can require travel. The dealership, Viktoriya (my sales person) and the vehicle were exactly what I would have expected; however, what is making me right the review is how they exceeded my expectations! I got the car home and the next day found an issue, one that I felt should be remedied if a certified preowned. I contacted the Sales Manager and the Salesperson. Both were understanding ... Read More Full review text opened.Google - Jan 22, 2026
I purchased a certified preowned E 450 from MB of Midlothian. The dealership is 2 hours from where I live but finding exactly what you are look for when you are in the used market can require travel. The dealership, Viktoriya (my sales person) and the vehicle were exactly what I would have expected; however, what is making me right the review is how they exceeded my expectations! I got the car home and the next day found an issue, one that I felt should be remedied if a certified preowned. I contacted the Sales Manager and the Salesperson. Both were understanding and immediately promised to fix the issue to my expectations. Within 48 hours, service was arranged and completed. Any dealer can sell a vehicle, how they stand behind what they sell is what will take me back to MB of Midlothian
The professionalism and courtesy that we experienced while evaluating vehicles and purchasing one was exceptional. Accurate information was provided, a great inventory selection and proper test drives to make a sound decision. And the delivery process was very welcoming and helpful. Next time we are in the market for a new vehicle, MB of Midlothian will be our first stop.
Thank you, Viktoriya Tolkaneva, and everyone involved for such great service. I visited three dealerships before this one, and only here did I feel taken care of the way it’s supposed to be at Mercedes-Benz. This dealership is a two-hour drive for me, but I'm even considering coming here for maintenance. The best or nothing.🌟
Mercedes Benz of Midlothian is a dealership that I trust. The Mercedes Benz models are dependable, both classic and contemporary in style with the latest in technology and comfort; both a historic legacy of which they can be proud and vehicles with the latest features that make every driving adventure a wonderful experience. The teams in service and sales are competent, kind, and communicate thoroughly and timely. They have great teamwork going on there, and it is for all of these reasons that Mercedes Benz of Midlothian is my trusted, “go to” dealership.
Great buying experience
Tim Lyons did an excellent job with my Mercedes soft top. He needs a raise due to his skills and customer care
I purchased my 2026 Benz and Terek was my salesman. He was very professional, courteous, respectful and engaging. He made my buying experience very easy. Martin was my Finance Manager, and he was very engaging, professional and took the time to explain all of my questions during the signing of my documents.
